Operations Banquet Supervisor

1. Scope of Working:

Operations Supervisor is responsible for overseeing the operation of the events to ensure that all service standards, policies and procedures are in line with management’s requirements to maintain and develop a good service level. Most that exceed customer expectations.

2. Duties & Responsibilities:

  • Develop and implement service standards in accordance with established food and beverage service operations procedures.
  • Ensures that all customer needs and wants are perfectly met.
  • Coordinate and resolve any issues that arise quickly and efficiently for all customers and teams.
  • Supervise and assign responsibilities according to the functions of the program requirements to the team and ensure that the organization is carried out according to the plan and deadline.
  • Develop and train team to understand the processes and procedures of operations and services that exceed the expectations of customers with accuracy and clear information.
  • Guide and train teams on setting up tables, chairs and location for each program, with control of the functions of various arrangements both inside and outside the service.
  • Responsible for arranging attractive and convenient venue to present or serve food to customers.
  • Check and make sure that the amount of drinks, tables, food and other services are recorded and signed by customer then give to the cashier for calculate the invoice to customer.
  • Ensure that all materials and equipment for the events are in full limited in accordance with the requirements of the customer.
  • Arrange and facilitate the transportation of beverages, food and other supplies for use in organizing external events are sufficient and timely.
  • Other tasks assigned by Management.

3. Qualification & Requirement:

  • Bachelor’s degree of Hospitality Management, Business administration, or Others Related.
  • At least 5 years’ experience on operation at Hotel or Wedding Hall.
  • Computer literacy in Ms. Word, Excel, and Power Point.
  • Conflict Management, problem solving and negotiation skills.
  • Good communication, leadership, honest and willing to work as a team.
  • Competent in writing and communicating in English

4. Working Days and Hours:

  • Monday to Sunday with one Day off per week: 8:00am to 12:00pm & 1:00pm to 5:00pm
  • Lunch time: 12:00pm to 1:00pm

5. Workplace:

Operations Banquet Supervisor is based at PH Grand Hall Office, Operations Department.

6. Relationship:

Operations Banquet Supervisor works under supervision and reports directly to Senior Operations Supervisor.

Interest applicants are invited to submit their updated CV, state the position applied for, and attach a current photo (4X6) along with relevant documents to Head Office of Borey Peng Huoth Group to the following address:

Sales Banquet Supervisor

1. Scope of Working:

Sales Supervisor is responsible for directing and supervising the staff involved in the sales and monitoring all sales activities to ensure that customers are satisfied with the organization and service of the PH Grand Hall, which exceeds expectations both before and after events.

2. Duties & Responsibilities:

  • Develop a sales strategy to increase revenue of PHGH Hall.
  • Lead sales team to organize sales activities and establish long-term relationships with customers based on the provision of services and prices that meet the customer target.
  • Collaborate with management team to design and determine revenue sources, target customers and market research for the sale of the company’s products.
  • Manage and develops sales staff to ensure maximum sales revenue, customer promotion and market competition.
  • Ensure that all sales staff understand the sales strategy and implement it effectively.
  • Analyze and promote the participation of PH Grand Hall in various sales channels, marketing and electronic booking.
  • Update and monitor daily sales transactions to find deficiencies and immediate solutions in accordance with the company’s sales procedures.
  • Collaborate and maintain good relations with the authorities and the private sector in order to provide special conditions for the process of organizing various programs that may occur during the months of lesser events.
  • Supervise leases, functional reports of programs and other sales reports.
  • Other tasks assigned by management.

3. Qualification & Requirement:

  • Degree in Business Administration, Marketing, Hotel/5 Star Hall and Restaurant Management.
  • More than 3 years’ experience in the sales or marketing or related professional area.
  • Specializes in flexible and honest Banquet package sales.
  • Good communication, preparation and negotiation skills
  • Leadership, teamwork and openness
  • Good command of English or other languages
  • Computer literate

4. Working Days and Hours:

  • Monday to Sunday with one Day off per week: 8:00am to 12:00pm & 1:00pm to 5:00pm
  • Lunch time: 12:00pm to 1:00pm

5. Workplace:

Sales Banquet Supervisor is based at PH Grand Hall Office, Sales Department.

6. Relationship:

Sales Banquet Supervisor works under supervision and reports directly to Senior Operations Manager.

Interest applicants are invited to submit their updated CV, state the position applied for, and attach a current photo (4X6) along with relevant documents to Head Office of Borey Peng Huoth Group to the following address: