Employee Relations and Engagement Supervisor

1. Scope of Working:

Employee Relations and Engagement Supervisor is responsible for the operational management of the employee experience, ensuring effective execution of all engagement programs, recognition systems, and cultural activities. This role serves as the first-line contact for day-to-day employee relations issues, providing guidance and intervention to promote a fair, compliant, and positive working environment.

2. Duties & Responsibilities:

  • Program Execution and Event Oversight: Direct the day-to-day planning, logistics, and on-site execution of all core employee engagement initiatives, including social events, recognition ceremonies, and cultural wellness activities
  • First-Line Employee Relations (ER) Management: Act as the primary point of contact for routine employee inquiries, grievances, and initial disciplinary actions. Investigate minor workplace conflicts and provide guidance to managers and employees on HR policies and fair practice
  • Engagement Measurement and Reporting: Manage the administrative process for measuring employee feedback (e.g., distributing surveys, organizing focus group logistics, and compiling raw data). Produce routine analytical reports for management summarizing engagement metrics and participation rates
  • Internal Communication and Program Promotion: Manage and implement targeted internal communication campaigns to promote engagement programs, HR initiatives, and company values, ensuring consistent and timely messaging across all platforms
  • Recognition System Administration: Oversee the implementation and administration of all recognition and reward programs, ensuring fairness, transparency, and timely delivery to motivate high performance across the organization.

3. Qualification & Requirement:

  • Bachelor’s degree in Human Resources, Organizational Development, or Business Administration.
  • Minimum of 5+ years’ experience in HR, employee engagement, or organizational development.
  • Experience in designing and implementing large-scale employee engagement programs.
  • Strong interpersonal and communication skills, with the ability to engage employees at all levels.
  • Analytical skills to interpret survey data and recommend solutions.
  • Creative, proactive, and detail-oriented, with strong project management skills.
  • Ability to influence stakeholders and drive a culture of collaboration.
  • Proficiency in MS. Office and Google Form.

4. Working Days and Hours:

  • Monday to Friday: 8:00am to 12:00pm & 1:00pm to 5:30pm
  • Lunch time: 12:00pm to 1:00pm

5. Workplace:

Employee Relations and Engagement Supervisor: is based at the Head Office, inside Borey Peng Huoth The Grand Star Platinum.

6. Relationship:

Employee Relations and Engagement Supervisor: works and reports directly to Senior HR Manager.

7. Salary and Benefit:

  • Salary is highly negotiable.
  • Annual Bonus
  • Annual Trip.
  • Annual Staff Party.
  • Annual Salary Increment
  • Education Sponsorship
  • Internal and External Training
  • Seniority Pay
  • NSSF

Interested applicants are invited to submit their updated CV, state the position applied for, and attach a current photo (4X6) along with relevant documents to Head Office of Borey Peng Huoth Group to the following address:

Phnom Penh Building No. 9, Peng Huoth Group Head Office, Grand Star Platinum, National Road No.1 Sangkat Niroth, Khan Chbar Ampov, Phnom Penh, Cambodia.