Housekeeping Supervisor (PH Grand Hall)

1. Scope of working:

Housekeeping Supervisor is in charge of monitoring housekeeping operations to ensure the cleanliness of public areas are maintained in securing maximum guest satisfaction, however, shall be adhered to standard required by our Hall (PH Grand Hall).

2. Duties & responsibilities:

  • Lead and oversee daily housekeeping operations, including inspecting all assigned areas, managing staff performance, and ensuring consistent adherence to the highest standards of cleanliness and presentation.
  • Support the training and scheduling of housekeeping staff, fostering a professional environment where all team members maintain high standards of appearance and conduct, while promoting productivity and effective problem-solving.
  • Maintain a professional and proactive approach in all interactions, anticipating and addressing the needs of both guests and employees to ensure satisfaction and operational efficiency.
  • Oversee the handling of Lost and Found items, manage communications with housekeeping suppliers, and coordinate all equipment repair and maintenance, ensuring prompt resolution of any issues.
  • Collaborate effectively with F&B, Kitchens, and other departments to address operational needs like pest control and maintenance, ensuring seamless hotel functions.
  • Uphold strict confidentiality regarding all company information and diligently protect all company assets.
  • Other duties as requested by the management.

3. Qualification & requirement:

  • High School Diploma or equivalent required; a Diploma in Hotel Administration, Hotel Management, or a related field is highly preferred.
  • 2-3 years of progressive housekeeping experience, preferably within a hotel or 5-star establishment of similar size and complexity, including demonstrated supervisory experience or formal supervisory training.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with other relevant hotel management software.
  • Proven ability to multitask and effectively prioritize departmental functions to meet deadlines.
  • Strong capability to manage problems and pressure; adept at anticipating, preventing, identifying, and solving operational problems proactively.
  • Able to understand, interpret, and apply complex information and data from various sources to achieve objectives.
  • Ability to exert up to 25 kg of force occasionally, and/or 10 kg of force frequently or constantly, to lift, carry, push, pull, or otherwise move objects.
  • Must be flexible to work varied shifts as operational needs require.

4. Working Days and Hours

  • From Monday to Sunday (8 hours per day) with 4 days off per month.

5. Workplace

Housekeeping Supervisor works at Housekeeping Department, PH Grand Hall.

6. Relationship

Housekeeping Supervisor works and reports directly to Senior Operations Manager.

7. Benefits:

  • Annual Bonus
  • Annual Trip.
  • Annual Staff Party.
  • Annual Salary Increment
  • Education Sponsorship
  • Internal and External Training
  • Seniority Pay
  • NSSF

Interest applicants are invited to submit their updated CV, state the position applied for, and attach a current photo (4X6) along with relevant documents to Head Office of Peng Huoth Group to the following address:

Phnom Penh Building No. 9, Peng Huoth Group Head Office, Grand Star Platinum, National Road No.1 Sangkat Niroth, Khan Chbar Ampov, Phnom Penh, Cambodia.